Artificial intelligence reads 7,000 reviews in less than a minute at Dorchester Collection

Prestigious hotel group Dorchester Collection is using artificial intelligence to cut time on data analysis and release employees to undertake more creative, and customer-serving, activities.

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By Eugenio Pirri


Artificial intelligence in practice at the Dorchester Collection

Eugenio Pirri
Chief people and culture officer for Dorchester Collection: I am interested in diverse cultures and attitudes and disrupting traditional ways of thinking.

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About the author

Eugenio Pirri, Chief people and culture officer for Dorchester Collection.